return & Refund Policy

Lab Asia offers a short return and refund policy to its customers.

Returns Policy

If your goods are faulty/damaged/incorrect/incomplete upon delivery, please contact us via email at or or via WhatsApp at +8801885702014. Your interests may qualify for a refund depending on their category and condition.

Please note that certain items cannot be returned if they are “No longer required.”

For device-related concerns after use, you may return the product within seven days with a reasonable cause; we will refer you to the manufacturer’s warranty center (if applicable) or tell you of our warranty service.

Conditional Return Policies

The item must be unworn, unused, unwashed, and defect-free.

The product must include the user manual, warranty cards, original tags, freebies, and accessories.

You must return the goods in the manufacturer’s original, undamaged packaging/box.

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